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  2. Returns

Returns

Refunds

  • I've received a faulty item - how do I get it replaced?
  • How long will my refund take to process?

Returns

  • Can I return an item?
  • How can I return an item?
  • I've ordered the wrong item - how do I exchange it?
  • Will I be charged a courier fee to return a faulty item?
PetPost NZ
9 Rose Road, Auckland, NZ 1025
PH: 0800 738 767