As the country transitions through the various COVID-19 lock-down levels, the PetPost team are working hard to ensure we continue to provide the products and services you need to keep your pets healthy and safe through this challenging time.
The latest COVID-19 government updates can be found here.
Our business operates within the 'Essential' category and therefore we will continue to offer our regular services to customers throughout all categories.
What this means for you and your pets, is that you will still be able to purchase your pet's food and other items from us as per usual and we will not close our business.
We'd like to take this time to assure you we have enough stock to service your orders and you do not need to worry about buying additional stock. We're here to continue to look after your pet's needs and we replenish our stock on a daily basis.
If you have an upcoming Repeat Delivery order, everything is taken care of for you. Your delivery will still be processed and everything will remain as usual - too easy!
Customer Service Hours
Our customer service hours will continue as per usual 8am - 8pm Monday to Sunday. Our wonderful Customer Experience team will continue to offer the same high level of support via phone, chat, email and webform.
Don't hesitate to contact our customer care team anytime!