Items purchased from PetPost can be returned via courier to our distribution centre;
PetPost Returns, 25 Pukekiwiriki Place, Highbrook, Auckland 2013
Please include your name, phone number, the name of the product you wish to return, your order ID, and your reason for return (e.g. faulty item, change of mind).
Further information regarding returns can be found here.
When available, please email our friendly customer care team the tracking number as this will ensure your return is processed efficiently.