If your order has just been placed, please contact our Customer Experience Team within 30 mins of your order being placed and they'll be happy to amend the delivery address for you.
If your order has already been processed and dispatched, unfortunately the PetPost team can't fix this for you. Once your order has been dispatched, we recommend contacting New Zealand Post to attempt to redirect your parcel.
Information on NZ Post's parcel redirecting service can be found here. Please note, this may delay the expected delivery time of your order and is outside of our control.